In business since 1985, Taxi Loyal is a family company. George Rizk is the President, and Alexandre Rizk is the Executive Director. Our mission is to remain the most reliable and efficient taxi service in the Gatineau area. To better serve our customers, we strive to make sure that our company grows steadily. By increasing our personnel, we can expand our coverage area.
Taxi Loyal has several exclusive taxi stations all over the greater Gatineau area, including the Les Promenades de Gatineau shopping centre, government buildings, the executive Gatineau airport, the Gatineau Hospital, and most hotels and bars. In fact, in 2003, we even changed our slogan to: “Everywhere for you!”
What Technologies Does Our Fleet Use?
Taxi Loyal uses a technological platform made available by Fraxion Communications, which allows us to communicate with our drivers continuously. This makes it possible for us to dispatch rides depending on position, which is more efficient and fully automated.
Each vehicle is equipped with a global positioning system (GPS) that allows us to locate our cabs quickly and with precision. It also allows us to plan itineraries that optimize time and mileage while avoiding traffic. Finally, thanks to our wireless electronic payment terminals, you can pay with cash or a credit or debit card.
Our fleet is made up of sedans, vans, and specially adapted vehicles. This means you can travel either solo or as a group, in any situation. We can also help deliver urgent packages.
Taxi Loyal works with major institutions such as the Société de l'assurance automobile du Québec (SAAQ). We are also members of the Comité provincial de Concertation et de Développement de l’Industrie du Taxi (CPCDIT). Finally, we have service agreements with the Société de transport de l’Outaouais (STO), Les Promenades de l’Outaouais and the Centre Intégré de Santé et Service Sociaux de l’Outaouais (CISSSO).
In 2012, we reached an agreement with the STO to ensure adapted transport across the region. Since then, Taxi Loyal has become the largest adapted transport subcontractor in the Outaouais area. Every day, Taxi Loyal helps people with reduced autonomy get where they need to go. These tasks are made possible thanks to our trustworthy reliable drivers.
We have more than 300 active corporate accounts, including the Gatineau school boards, certain governmental institutions, and health departments. In addition, Taxi Loyal is the official transportation company for many private enterprises.
We also offer visibility marketing partnerships. This means our vehicles can don your brand image to help you increase your consumer visibility.